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Privacy Policy

We respect your privacy and are committed to protecting your personal data. This policy explains what we collect, why we collect it, and how we keep it safe.

Last Updated: June 1, 2026
Version: 1.0
Greater Noida, India
01

Introduction

Who we are and what this policy covers

Welcome to LK Energy — a solar energy and electrical solutions company headquartered at KHS No-413, Haldauni, Greater Noida, Uttar Pradesh — 201306, India. We specialize in Solar EPC, servo stabilizers, electrical panels, transformers, battery solutions, and maintenance services.

This Privacy Policy describes how we collect, use, store, and protect the personal information you provide when you visit our website or contact us. By using our website or services, you agree to the practices described in this policy.

This policy is governed by the Information Technology Act, 2000 and its associated rules, applicable in the Republic of India.
02

Information We Collect

What personal data we gather and how

A — Information You Provide Directly

  • Full NameTo address you personally in our communications and proposals.
  • Email AddressTo send you quotes, service information, and follow-up responses.
  • Phone NumberTo contact you for consultations, site visits, and project coordination.
  • Service InterestThe specific service you enquire about (e.g., Solar EPC, Servo Stabilizer, AMC).
  • Message / RequirementDetails you share about your project, site, or energy requirement.

B — Information Collected Automatically

  • IP Address & Browser InfoBrowser type, operating system, device type, and approximate location (city/region).
  • Usage DataPages visited, time spent, links clicked, and navigation patterns on our website.
03

How We Use Your Information

The purposes for which we process your data

We use the information we collect only for specific, legitimate purposes:

Responding to Enquiries

Sending you quotes, service details, and answers to your questions.

Service Delivery

Planning and executing your solar or electrical project, including site visits.

Website Improvement

Analyzing usage to improve our website's content, speed, and usability.

Service Reminders

Sending AMC schedules, maintenance reminders, and project updates.

Legal Compliance

Complying with applicable Indian laws and government regulations.

Personalization

Tailoring proposals to your specific energy needs and location.

We do NOT: sell your data, send unsolicited marketing, or use automated profiling without your consent.
04

Cookies Policy

How we use cookies and tracking technologies

Our website uses cookies — small text files stored on your device — to improve your experience and help us understand site usage.

TypePurposeDuration
EssentialRequired for the website to function (session management, form security).Session
AnalyticsGoogle Analytics — tracks page views and traffic sources anonymously.Up to 2 years
PerformanceMeasures page load times to help optimize website speed.30 days
PreferenceRemembers display preferences for a better return-visit experience.1 year

You can manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

05

Data Sharing

When and with whom we share your information

LK Energy does not sell, rent, or trade your personal information. We share data only in these limited circumstances:

  • Service PartnersTrusted installation partners or contractors who help deliver our services — bound by confidentiality agreements.
  • Technology ProvidersTools like Google Analytics and email services that process data on our behalf under strict data processing agreements.
  • Legal AuthoritiesIf required by law, court order, or to protect the rights and safety of LK Energy or others.
  • Business TransferIn the event of a merger or acquisition — you will be notified before your data is subject to a different privacy policy.
Any party we share data with is contractually required to maintain its confidentiality and use it only for the defined purpose.
06

Security Measures

How we protect your personal information

We implement appropriate technical and organizational safeguards to protect your data against unauthorized access, alteration, or disclosure.

SSL Encryption

All data between your browser and our website is encrypted using industry-standard SSL technology.

Secure Storage

Data submitted through our forms is stored on secured servers with strict access controls.

Access Control

Only authorized LK Energy personnel can access your personal data on a need-to-know basis.

Regular Reviews

We periodically review and update our security practices to address emerging threats.

07

Your Rights

Rights you have regarding your personal data

You have the following rights with respect to your personal data held by LK Energy:

1

Right to Access

Request a copy of the personal information we hold about you at any time.

2

Right to Rectification

Request correction of any inaccurate or incomplete personal data we hold.

3

Right to Erasure

Request deletion of your personal data, subject to any legal retention requirements.

4

Right to Restrict Processing

Request that we limit how we use your data in certain circumstances.

5

Right to Data Portability

Receive your data in a structured format to transfer to another service provider.

6

Right to Object

Object to processing of your data for direct marketing or our legitimate interests.

7

Right to Withdraw Consent

Withdraw consent at any time where we rely on it to process your data.

To exercise any right, contact lkenergysystems@gmail.com or call +91 93106 88941. We respond within 30 days.
08

Data Retention

How long we keep your information

We retain your data only as long as necessary to fulfil the purpose it was collected for, or as required by law.

Data Type
Period
Reason
Enquiry Form Data
2 Years
Customer relationship management
Project Records
7 Years
Warranty support & legal compliance
AMC / Service Records
Contract + 3 Yrs
Service history & maintenance tracking
Analytics Data
26 Months
Google Analytics standard retention
Email Correspondence
3 Years
Business records & dispute resolution

After the retention period, data is securely deleted or anonymized so it can no longer be associated with you.

09

Contact Information

Reach us for any privacy-related queries

For any questions, concerns, or data requests related to this Privacy Policy, please reach out through any of these channels:

10

Policy Updates

How and when this policy may change

LK Energy may update this Privacy Policy from time to time. Changes take effect immediately upon posting. We will update the Last Updated date and notify you of significant changes via email or a prominent website notice.

Your continued use of our website after any change constitutes your acceptance of the updated policy.

Version1.0
Last UpdatedJune 1, 2026
JurisdictionRepublic of India
Governing LawIT Act, 2000

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